بررسی میزان فرسودگی شغلی و عوامل مؤثر بر آن در میان کتابداران کتابخانه‌های عمومی (مطالعۀ موردی: کتابخانه‌های عمومی شهرستان اردبیل)

Purpose: The aim of the current study is to determine the rate of job burnout and its effective factors amongst librarians of Ardabil public libraries. Methodology: The Maslach and Jackson burnout inventory were used to investigate the job burnout rate and  its effective  factors amongst  all  51 public library employees (librarians and managers) from 5 public libraries in Ardabil. Descriptive and inferential statistical methods were used to analyze the data. Findings: Analysis of the data indicated that the rate of job burnout amongst the librarians of Ardabil public libraries for the two scales of frequency and intensity is at a low level. The rate of job burnout in terms of frequency and intensity in the aspects of emotional exhaustion, depersonalization and Personal Accomplishment is at a low level too, but the rate of job burnout in the area of involvement is medium on the frequency scale and high on the intensity scale. Originality/Value: This is one of the first research studies that endeavor to review effective factors of job burnout amongst Librarians.